Privacy Policy and Cookies

Konectus - The Multichannel CRM

1. DATA CONTROLLER

1.1 Trade name: KONECTUS LLC

1.2 Tax identification number: ...

1.3 Headquarters: ...

1.4 Contact email: contact___obfuscated___@___obfuscated2___konectus.io

1.5 Website purpose: Information, support and operation of social media CRM services for customers and interested parties.

2. PERSONAL DATA PROTECTION

2.1. WHAT INFORMATION DO WE PROCESS?

  • Identifiers such as name, email and phone number.
  • Business data, such as your company name.
  • Data related to your use of our products or services, including any comments or suggestions you send us.
  • Social media account information connected to our CRM.

2.2. HOW DO WE OBTAIN YOUR INFORMATION?

Most of the information we process you provide to us directly for one of the following reasons:

  • You have requested access to your information
  • You have indicated that you wish to receive promotional information about our products
  • You have contracted our products or services
  • Through Cookies, when you use our website

2.3. HOW WILL WE USE YOUR DATA?

At KONECTUS we will process your data to:

  • Manage your account and the provision of our CRM products and services
  • Send you promotional information about our products and services
  • Follow up on our sales process
  • Statistical purposes related to our products and services
  • Facilitate the integration and management of your social networks

2.4. HOW DO WE STORE YOUR INFORMATION AND HOW LONG DO WE RETAIN IT?

At KONECTUS we securely store your data in the United States, complying with current information security standards.

By accepting this policy, you authorize the international transfer of your data for secure processing.

Regarding the retention period, we will retain your data while you have an active account and are our customer, plus a reasonable period thereafter.

2.5. WHEN AND HOW WILL WE SHARE YOUR INFORMATION WITH THIRD PARTIES?

We may share your information with third parties in the following cases:

  • Service providers such as AWS, Google, Stripe, that allow us to offer our services
  • In case of merger, restructuring or corporate variation
  • When required by competent authority
  • For compliance with Terms and Conditions

2.6. MARKETING

If you agree, we will use your data to send you promotional information about our CRM products and services that we believe may be of interest to you.

You can unsubscribe at any time.

2.7. WHAT ARE MY RIGHTS?

Right of Access

You can request copies of all your information in our records.

Right of Rectification

You can request the correction of inaccurate or incomplete personal information.

Right of Deletion

You can request the deletion of your information in certain circumstances.

Right to Data Portability

You can request the transfer of your information to another company.

2.8. CHANGES TO OUR PRIVACY POLICY

At Konectus we continuously review our privacy practices and post changes on this website. This document was last updated on July 15, 2025.

3. COOKIES POLICY

Konectus uses cookies and similar technologies to record log data. We use both session-based and persistent cookies.

Cookies are small text files sent to your computer and mobile device each time you visit our website.

Some cookies are associated with your account and personal data to remember that you are logged in. Other cookies allow us to perform website analysis and personalization.

3.1. HOW DO I CHANGE MY COOKIE SETTINGS?

Most internet browsers allow some type of control over cookies through their settings. You can configure your browser to:

  • Reject all cookies
  • Allow only first-party cookies
  • Delete cookies when you close the browser
  • Require your consent before accepting cookies

4. CONTACT

If you have questions about this privacy policy or wish to exercise your rights, you can contact us:

Email: contact___obfuscated___@___obfuscated2___konectus.io

Subject: Privacy Request - [Your Name]