Education: recruitment with SLAs and parent communication in order
Every recruitment cycle burns ad budget that generates chats — and many go unanswered. Konectus answers every admission prospect with an SLA, and keeps parent communication separate by grade, group and campus.
Konectus inbox
WhatsAppKonectus automation
Prospect
Pre-enrolled
The problem
- Campaign prospects land on a single number and get answered whenever.
- There's no contact SLA: a prospect not answered within hours already chose another school.
- Parent communication gets mixed with everything else.
How Konectus solves it
Separate departments: admissions, academic, admin — each with its own inbox.
Welcome and first-steps automations for the admission process via templates.
SLA callbacks for high-value prospects and document confirmation (VoiceOps).
Tags by cycle, grade and interest to segment reactivation campaigns.
Related cases
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