Early Adopter Terms

The Konectus Early Adopter Program grants exclusive benefits to a select group of companies and professionals adopting the platform during its launch and consolidation phase. These specific terms govern the benefits granted under this program and form a binding addendum to our general Terms & Conditions.

As a Konectus Early Adopter, you will receive the following non-transferable benefits as long as your account remains active and in full compliance with the terms of service:

• 50% Lifetime Discount: A permanent discount applicable to proprietary Konectus PRO subscription plans and standard software fees.
• 1-on-1 Premium Support: Direct, priority access to our product and engineering team to resolve questions, offer technical consulting, and accelerate your workflows.
• Early Access (Beta): Opportunity to test, provide feedback on, and use new conversational features, automation flows, and AI integrations before they launch to the general market.

We want your business to grow with us without barriers. To ensure the financial sustainability of this program, the 50% lifetime discount is applied strictly under the following conditions:

What is covered: The discount applies exclusively to the recurring subscription fee of the standard Konectus SaaS licensing, PRO tiers, proprietary advanced modules, and any premium add-on or feature developed and operated directly by Konectus.

• Conversation fees and official WhatsApp Business API charges (Meta Conversation Fees).
• Large Language Model API usage or tokens (such as OpenAI, Anthropic, etc.).
• Telecommunication or SMS provider fees (such as Twilio or similar), voice calls, and phone integrations.
• Extraordinary cloud hosting charges or data transfer costs driven by massive variable usage.
• Any other integrated third-party API or service whose billing is variable and depends on external consumption.

Konectus will bill and charge separately, in full and without discount, any cost derived from these external providers and variable usage incurred by the Client while using the Platform.

The Early Adopter Program benefits and discounts are designed solely for direct customers under standard, self-managed SaaS plans.

This program does not apply to:

• Enterprise custom contracts tailored to specific massive requirements (Enterprise Custom Contracts).
• Reseller or distribution agreements (Reseller Agreements).
• White-label partnerships (White-Label Partnerships).
• Any specially negotiated or off-list pricing agreements outside standard website rates.

The Early Adopter Program is built on mutual trust. We reserve the right to temporarily or permanently suspend or revoke program benefits (including the discount) for accounts violating this Fair Use Policy in cases of:

• Abuse or Exploitation: Abnormal, disproportionate, or unreasonable infrastructure usage that threatens service stability for other clients.
• Malicious Automation: Mass spamming, abusive scraping, or activities violating integrated platform terms (Meta, Telegram, etc.).
• Unauthorized Resale: Reselling user access, renting sub-accounts, or utilizing the license to profit commercially through unapproved brokering.
• Fraud: Creating multiple shell accounts to bypass system limits, or any attempt to manipulate the billing and invoicing system.

As an Early Adopter, you understand and accept that you are accessing software in constant evolution and refinement.

Therefore, you acknowledge that:

• The platform is in an active phase of developmental and commercial consolidation.
• It may contain software bugs, errors, or unexpected glitches.
• Brief service interruptions, experimental UI changes, or unexpected technical behaviors may occur.
• Certain functionalities might be incomplete or require rapid iterative improvements based on user feedback.

At Konectus, we are committed to making our platform better every single day. To ensure the product evolves competitively, Konectus reserves the right to:

• Modify, add, or redesign technical functionalities and modules.
• Evolve the product architecture and change future subscription plan structures.
• Deprecate obsolete features or replace them with superior integrations.

While your 50% discount remains valid for life on the equivalent tier you subscribed to, the features, structure, and integrations of that plan may evolve over time.

The 50% lifetime discount benefit will remain valid and effective indefinitely, provided that the following cumulative conditions are met:

• The client's account remains active and in good standing with subscription payments.
• No permanent cancellation is requested, and the service is not abandoned (e.g., prolonged unpaid status).
• The Client fully complies with the general Terms & Conditions and this Early Adopter policy.
• No fraudulent, abusive, or financially unsustainable activities are detected on the account.

We strive to maintain a long-term, successful relationship with all our Early Adopters. However, in extreme cases of material breach of our General Terms, persistent non-payment, or abuse of the Fair Use Policy, Konectus reserves the right to revoke the 50% discount or permanently terminate program access for a specific user.

If you have any questions regarding the scope of these terms, the benefits of the program, or billing calculations, you can directly contact our legal and billing department:

These special terms represent a binding B2B agreement supplementing Konectus's general policies. We appreciate your commitment and invaluable help in building the conversational CRM of the future.