Healthcare: appointments, reminders and patient follow-up on WhatsApp
Today's patient asks for appointments on WhatsApp. Konectus organizes that demand for clinics and hospitals: scheduling with confirmations, automatic reminders, and callbacks to confirm procedures — with permissions that protect patient data.
Konectus inbox
WhatsAppKonectus automation
Request
Appointment confirmed
The problem
- Appointments are booked in personal chats nobody else can cover.
- Reminders don't exist and no-shows eat empty schedule slots.
- Sensitive patient data sits exposed on shared phones.
How Konectus solves it
Shared inbox per department (front desk, emergencies, lab) with roles and permissions.
Automated appointment reminders and attendance confirmation.
SLA callback queue to confirm procedures and results (VoiceOps).
Advanced privacy: hides phone numbers and sensitive data from agents who don't need them.
Related cases
¿Tu caso no está aquí? Konectus se adapta a tu operación.
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