Support: one shared inbox for all your channels
Customers who message on WhatsApp expect an answer now. Konectus brings WhatsApp, Instagram, Messenger, Telegram and Gmail into a single inbox where every conversation has an owner, context and an AI-suggested reply.
Konectus inbox
WhatsAppKonectus automation
Open
Resolved
The problem
- Messages get lost between whoever's free phone and an inbox nobody checks.
- Customers repeat their case to every different person who answers.
- There's no way to see which conversations are unanswered or who is slowest.
How Konectus solves it
One multichannel inbox with automatic assignment and real-time status visibility.
Full contact history: conversations, tags and agents' internal notes.
AI suggests replies the agent edits and sends — it never answers on its own without approval.
Departments and permissions: support only sees its own, isolated per organization.
Related cases
¿Tu caso no está aquí? Konectus se adapta a tu operación.
Join the free beta and tell us how your team works with WhatsApp.
No card · No commitment · 50% off for life for early adopters